How To Work With Your Landscaper

Now that Spring is here, my phone is beginning to ring a bit more as people realize they simply can't live any longer with their existing, unattractive yard. And while I really appreciate the consideration, unfortunately about half the time my callers are unhappy to hear that getting what they want in the timeframe they want it will take a bit more than a phone call.

It occurs to me that a bit of education could save the homeowner money, time and frustration; so here's a "reprint" of a piece I published a few years ago, with a few ways any homeowner can work more efficiently with your landscape professional:

• Know which professional you need. Landscape designers, architects, contractors and gardeners all have different strengths, and are appropriate for different jobs. Take the time to learn how they differ, and decide which is right for you before you invite them out to your site. Otherwise you'll waste time doubling back to find the appropriate pro.
  
  
• Know what you're asking for. Do a bit of homework: What's the size of the area to be landscaped? What are some of the ways you envision enjoying your new yard? Have you ever seen any other yards or gardens (public or private) you liked? Take pictures, tear pages out of magazines, photocopy books. Do whatever it takes to clarify, for yourself as well as your designer, what you've got and what you want. And for best results, do it before you and your pro agree on a direction. Sharp turns are painful for everybody.
  
  
• Know what you can spend. You didn't shop for a car without a budget. You didn't look for a house without a budget. So don't start planning your landscape without a budget. "But we want to see how much things cost before we commit to a budget!" That's a landscape designer's dream: if you'll pay me to produce idea after idea after idea until we reach that magical place where ideas and budget intersect, I won't need another client this year. But wouldn't you rather spend that money on the actual construction, not the pretty drawings? Just talk it over with your partner (and your financial adviser and your loan officer if necessary) and decide on a figure. Then let your pro help you figure out how to get the biggest return on whatever you invest.
  
  
• Know when to stay out of the way. Once the design process has begun, most home owners feel pretty excited that things are finally moving forward. We get it! We love what we do, too. But looking over the designer's or contractor's shoulder (either figuratively or literally) while we work, designing your yard at the same time we're designing your yard, shopping for plants or hardscape materials before the design concept has been approved, or hooking us up with your friend's cousin who's studying for his contractor's license just is not helpful. Unless, of course, we've agreed beforehand that it is. Which we probably haven't.
  
  
• Know your limitations. If you're at all handy, you probably can do some of the landscaping yourself. And if your contractor agrees that some of the work will be done by you, great! But before you start, consider whether you're really going to save money by doing it yourself versus giving the job to someone who makes their living doing it all day, every day. Are you really that good at sizing and fitting irrigation pipe? Do you know how to put a plant in the ground to prevent it from going into shock? What's the worst that can happen if you don't wire your landscape lighting properly? I'm not saying you can't do any of these things; just that if you, say, kill that plant, you're on the hook to replace it. If your irrigation is uneven, you have no one to point at but yourself. Just because you can… doesn't mean you should.
  
  
• Know your pro. Don't, just do not, hire an unlicensed professional to do the job of a licensed one. Don't hire a landscape designer (unlicensed) to design a hillside deck. Don't hire a gardener (unlicensed) to set your stone. For that matter, don't hire a landscape contractor (C-27 license) to install your gas line (C-36 license). Hell, I'm not even a fan of hiring your gardener to install your irrigation. Check the contractor's license status. Check their insurance. If you know they've got a crew, but the state licensing board says they have no employees, they're not playing fair, and that hurts everyone. Sure, unlicensed, uninsured contractors are a lot less expensive than licensed/insured ones. Right up until something goes wrong.

Chances are, even in This Economy, your landscaping is going to cost more and take longer than you expect. But there's nothing that says you can't get your money's worth. Before you pick up the phone, remember: a little preparation goes a long way toward getting results you'll love!

Landscape Design Is Worthless

It's time I let you in on my dirty little secret: I am completely worthless. The pretty pictures I make have absolutely no value short of fish-wrap, and anyone who would pay good money for them is a fool.

That is, unless they actually intend to install the landscape I design. Then, the work I do is priceless—the ticket to a welcoming home and a life inspired.

So what's the catalyst that transforms worthless into priceless?

The landscape contractor.

Here in California, landscape contractors are licensed by the State to be proficient in… well, you can read it for yourself. Basically, if you've ever played in a park, strolled through a plaza or enjoyed a public garden, you've touched a landscape contractor's work. It's very different from a gardener's, or a designer's.

The landscape contractor knows how to do all sorts of things I don't: how to build a fence, pour concrete, size an irrigation system, amend the soil. Their experience and expertise can make my best ideas even better. What's more, the landscape contractor is able to manage people to do those things for him or her, most often on time and on budget. Now that's talent. And without it, none of my brilliant ideas will ever see the light of day.

It's obvious I hold landscape contractors in pretty high regard. But it's astonishing how many people think differently: they see landscape contractors as a commodity, a necessary evil to be dealt with as quickly and cheaply as possible. To these people, the landscape contractor adds no value, brings no expertise beyond a few extra hands to do what the homeowner can't or won't. Why, to these people, the landscape contractor needn't even be a contractor: that pesky license just makes them more expensive. To these people, there's no difference between the licensed professional and the guy signaling you in the hardware store parking lot. At least, no difference worth the cost difference.

Let's be honest: there are plenty of licensed contractors whose work isn't as good as it should be. I've had a licensed contractor line "my" dry creek with concrete (thereby creating a very large and expensive bathtub). I've watched their crews install fence post footings below grade and with concave tops, ensuring premature rotting and failure. I've cleared their piles of mulch off of the new plantings. The license isn't a guarantee of quality. But it's a first step toward ensuring that the person entrusted with your landscaping has good intentions, education, and the integrity to right any wrongs.

There are plenty of other reasons to work with a licensed contractor: They're required to carry workers' compensation insurance for their crews, which shields the homeowner from a world of pain should an accident occur on their property. They're required to pay taxes, which support our state's economy as well as important public programs. And they're accountable to the government, giving the property owner some recourse should a dispute turn into something uglier.

Unfortunately, there is a huge labor pool out there hungry for work, any work, and a huge number of employers willing to exploit those workers for an unfair advantage in the marketplace. This has been termed "the underground economy," and it's estimated to cost California billions of dollars. Maybe the average backyard is barely a drop in this bucket… and maybe tens of thousands of yards statewide add up to something more.

I can't control my clientele. It's their choice, whom to hire. But if the results are less than we hoped for, they're not the only ones disappointed. I know what their yard could have been (even if they don't). I know the price they paid just to save a few dollars. Hey, no one likes to spend more than we have to. But going with the lowest bidder, shunning the licensed contractor simply because they cost more than the gardener, that's just plain lazy.

The responsible thing to do, I counsel my clients, is to research as many comparable contractors as needed to find one that has the right credentials and fits your style. A great place to start is with the California Landscape Contractors Association. Talk with two, three, ten if you need to. After all, you'll be in close contact with these folks for many months. Look them up on the CSLB website to confirm that their license and insurance are current (and unless they're truly a one-person show, they must have insurance for their employees). Talk with their most recent references, not just their favorites—you want to get the same crew who did quality work for their last client. And if you just can't get the contractor you want within the budget you have, turn back to your designer: we can help you "value-engineer" your new landscape design without compromising its vision.

It's true, even my best ideas and most articulate plans are worthless without someone to midwife them into reality. So if you're going to the trouble and expense of hiring me, for heaven's sake don't pull up short and cheap out on the installation. Do it once and do it right. Hire a licensed, skilled, wonderful landscape contractor. You'll have the rest of your life to absolutely love the landscape we—all of us—created.

Do-It-Yourself Landscaping

Occasionally I use this space to answer private questions in public. And occasionally I run out of new material. So today I'm addressing the second with a redux of the first, originally asked a couple of years ago but even more relevant in This Economy. Got a landscape design question of your own? Ask away!

Does-It-Himself Greg in San Carlos took a break from remodeling his home to write:

"Here's the problem: I'm a cheap bastard. More specifically, I like a nice yard with blooming vines, healthy hydrangeas and lush, jungle-green ferns. And if there's any way I can plant them and care for them myself, I will. "After our remodel we're going to need to do some substantial landscaping to the front and back. Me being me, I'm thinking I can do it myself. With that in mind, I have dug up and saved hydrangeas and ferns and roses that had been in the line of fire, and I even had the crew dig up and replant a very mature camilia (so far, so good). The crew also cleared out a rotting hot tub and old deck so that we will have much more room in the backyard, where I'd like to put in a small lawn and use plants that thrive under two large Monterey pines. "So my question is, what the hell do I do now? Am I in way over my head? Which aspects of he project should I pay the pros to do, and which could I realistically do myself?"

Greg, your, um, frugality means you need to work extra hard to define two things: (1) your budget, and (2) your priorities. On the first count, you've got to do your homework and figure out exactly how cheap you really are. How much can you spend without losing sleep over it? Remember that remodels have a funny way of costing a bit more than expected; do you want to sock any money away in a special "landscaping" bank account before it's all spent? Don't worry right now how the money will be used—just be honest, pick a finite number, and make it inviolable. (Hint: involve your wife in this exercise.)

On the second count, take stock of what will really bring joy to you and your family. How much lawn will you and your kids really use? Will you need a spot to grill steaks? A shady place to sit and relax while the kids romp? I'm guessing you're the gardener—how much time will you really have each week to keep the yard looking its best? What yard chores will you enjoy, or dread? Is it important to you that your yard look "mature" soon, or can you wait a few years for things to fill in? Make a list of every quality you'll want. Dream out loud. (Hint: involve your wife in this exercise.) Then rank them from highest priority ("absolutely must have") to lowest ("icing on the cake"). This will tell you where your finite number, see above, should be spent.

But let's back up a step or two, Greg. I get that you're, um, economical. My dad was, um, thrifty too: he'd drive across town to fill up at the gas station that was 2 cents cheaper than the others. But what did he actually save? Nothing. Worst of all, he didn't take any real joy in the process or pride in the outcome. So back to you: what's your aversion to hiring a pro to come up with something that's beautiful, within your budget, and facilitates the life you want to live?

Of course you could do it yourself. You could glean tips from garden design books and blogs, copy planting plans from magazines, learn how to design and install irrigation and lighting systems, rent a pickup and a Ditch Witch and a Rototiller, lay your own sod and install your own shrubs. It's not quite rocket science, even the irrigation part, and if you're really a cheapskate, you can do all of this. You'll save a bunch of money. But you'll also be out a bunch of time — time with your wife who adores you, your sons who revere you, your friends who enjoy you, your avocations which enrich you, and probably even your work — which presumably affords you the possibility of not having to spend all your free time on this.

So that's where I would draw the line: What aspects of the project would you truly enjoy? If you aspire to design green spaces, if you love learning about plants and experimenting with what you've learned, then take that on. If you love getting your hands dirty and putting small parts together to create complex yet rational systems, then take on the irrigation/lighting installation. If you love getting your hands really dirty while getting a fair amount of exercise, then take on the soil work and planting. Take on what you'll love… and hire a pro for the rest of it. The money you spend will come back to you in well-designed spaces that enhance your precious time with your family; in well-selected and well-installed plants that thrive under those pines; and in well-designed systems that perform efficiently every day.

I feel like we're just getting started, so tell you what: in a couple of posts, I'll write about how you can keep your costs down when you do choose to hire a pro. Just remember: my advice is worth exactly what you pay for it.

Learning from the Big Guys, End-Of-Year Edition

Some of my best landscape design inspirations come from simply walking around in the world. It's also a fantastic education, and you can't beat the price. Here are a few of the lessons I've learned this year — for worse and for better.

The good: at NapaStyle, Yountville The bad: Carlsbad office park The just plain stupid: San Mateo mall

Handle your water. Water in the landscape can be a wonderful element to either enliven or calm a space. Unfortunately, from poorly designed irrigation that applies more water to the pavement than the lawn, to poorly conceived drainage that creates safety hazards, there's no shortage of examples of ways we all can handle our water better. My "Worst of the Wettest" award goes to the fountain at an outdoor shopping center in San Mateo. The open, parklike setting is so sunny, so warm, so lush, so… so stupid to create a ramp right up to the water's sparkling edge, then post a "No Water Contact Allowed" sign.

I just hope the tequila was worth it This used to be a Black Oak Why bother? Hedgehogs on parade

Make the right cut. When you put plants in a landscape you're entering into a bit of a contract. They'll provide shade and process carbon dioxide, and you'll give them food, water and a bit of tender loving care every now and then. Unfortunately, too many gardeners — homeowners and municipal landscapers alike — forget the "tender loving care" part, and we wind up with pruning abominations like these. My "Cruelest Cut" award goes to whomever decided California Gray Rush should be pruned into little hedgehogs every winter. (Hint: it's not actually a grass. Let it grow.) It's not fair to the plants, and it's not fair to those of us who have to look at them.

Sculpture at building entry in SF At UCSF Mission Bay, paving acts as carpet Look up! No, up! Where's the magnifying glass?

Lead the way. An entire industry has evolved around "wayfinding" — the art of helping people navigate through complex environments, particularly in urban settings. Personally, I really enjoy when this can be achieved implicitly, with landmarks such as sculpture or variations in paving materials rather than explicit signs. Sometimes, though, signs simply are the best medium for communicating what lives where. But they're pretty useless if they're so tall, and the lettering so small, as to be unreadable. My "Losing Sight of the Destination" award goes to the City of Palo Alto, which installed such signs at major intersections along University and California avenues. Good thing no one goes there anymore.

Emerging from the earth… … vs. dropped from the sky.

Rock out. Boulders in the landscape are timeless sentinels, a great way to define spaces and make any area feel more natural. They look their best when they seem to be emerging from the earth — I typically specify they be buried to about 1/3 of their height. And bigger is better, perhaps because it seems impossible that such mass could have been placed by man. I was thrilled to see these ginormous specimens going in at the Hewlett-Packard campus at 1501 Page Mill Road in Palo Alto. Too bad some of them didn't go in quite far enough. The groundcover plantings may yet grow up to hide the "taper" at the rocks' bases, so no awards here — yet. But I'm watching.

It's not all bad out there, though. A couple of winners deserve mention:

Acer freemanii 'Autumn Blaze' Leucadendron species Muhlenbergia filipes

Go into the light. Especially in the winter when the sun is low and weak, we have lots of opportunities to create stunning effects with plants that either reflect the light or refract it. Palo Alto has been putting in lots of Freeman maples lately, and their color is some of the most brilliant I've seen. Up in San Francisco, this set of Leucadendron from Flora Grubb Gardens positively glows in the late afternoons, as do the massings of Pennisetum and Muhlenbergia grasses at Solage resort in Calistoga. Awards all around for designing with a "light" touch.

How to get air and water to these roots? Cut a pervious strip into the asphalt Better still, cut in a lot!

Put down roots. It's not new this year, but I think I'll give my best in show award to the repaved parking lot at Town and Country Village, which has held up extremely well for a few years now. The best part? The permeable "slots" cut into the asphalt, set with interlocking pavers whose gravel-filled gaps allow air and water to reach the roots of the heritage Valley Oak trees that give the property so much character. It's an incredibly simple, yet creative, solution that I haven't seen anywhere else. I'll be "root"ing for its success.

When your eyes are open, it's remarkable how much you can learn from the big guys. Please let me know if you have any lessons to share. And thanks for giving me some of your time this year… here's to continuing our education in 2011!

A Tree Falls At Facebook

Just up the street from me lives the global headquarters of a little Internet startup named Facebook. The company moved into the former Hewlett-Packard digs at 1601 California last year, making some interesting architectural updates but not really touching the landscape. One of the defining features of the 8.5-acre site was a large Valley Oak (Quercus lobata), which unfortunately was surrounded by lawn for decades. It may look nice and clean, but oaks — even the riparian Valley Oak — and lawns simply aren't compatible. The lawn requires far too much water for the oak's liking, and all that shallow irrigation encourages fungus that stresses, weakens and eventually kills the oak.

Well, Sunday a gust of wind brought the inevitable, and around 10:00 a.m. the tree blew over.

Rotten to the core.

The arborists were still hard at work removing the body some six hours later, and I came by just in time to get a good look at the trunk. I was struck by the amount of rot in the heartwood.

That grayish block just right of center? Concrete.

I haven't counted the rings yet, but the arborists and I guessed the tree was at least 80 years old. It's an ignominious end for such a stately specimen; but are we really surprised? Urban trees are subject to all sorts of ecological insults, from incompatible irrigation to soil compaction, pollution, and sheer human ignorance — the arborist pointed out where concrete had been used to fill a void in the trunk, probably 30 years ago (by the way, please never do this).

There were no outward signs of trouble, and I'm really glad that the huge tree came down on a Sunday morning when the site was largely empty of people. But it is a cautionary tale: if you have a special tree on your property, care for it. Also, cherish it. I don't know how much the Facebook folks appreciated this tree, but it would have been the perfect social hub if the social network had simply pulled out that lawn, put in a more compatible landscape, and added a few benches and tables.

And finally, if you've got a specimen like this in your neighborhood, document it: I was surprised by how few photos I could find of this tree. (The first one above is from Google's "street view.") It's a reminder that nothing lasts forever, and some day we'll want to remember the tree that was.